The consumers are changing their attitudes, are better informed and seek for the excellence in usability and services.
Design for All brings the opportunity for user-centred innovation and offers the following possibilities:
- Increase the number of users and clients.
- Gain feedback on company strategy from potential and existing customers.
- Prevent problems.
- Reach new international markets.
- Increase market share within the tourism sector.
- Enhance external and internal reputation.
- Anticipate trends.
- Foster clients and customer loyalty.
- Reduce costs in the medium term.
- Innovate in products and services and find new lines of business
- Transform products into services.
- Focus the business on the client/user.
- Consolidate the company’s ethical principles.
- Increase company prestige.