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Good Practice 2014
Category: Projects, proposals, methodologies and studies

Technical questionnaires to measure accessibility in museums

Mònica Molina Hoyo


Logo of Mònica Molina little girl experimenting with textures

The project, developed by Mònica Molina, presents a methodology based on a series of technical questionnaires to measure accessibility in both spaces as a museum services.

The right to participate freely in cultural life, was recognized in the 1948 Universal Declaration of Human Rights, adopted and proclaimed by the General Assembly of the United Nations. This right is closely linked to the principle of equal rights and means that the needs of each individual are equally important and therefore constitute an equitable basis for the planning of the resources of society and the opportunity to participate.

The reality presents many groups, such as people with different disabilities, the elderly, children, temporary injured persons, pregnant women, which are ignored in the planning and management of museums.

We need to create awareness in the field of museology and museography, to initiate a change of mentality, thinking the museum for all visitors and create bidirectional links between them and the institution. Discard the design of spaces or special services for special audiences. As noted by the authors Connell and Sandford (1999), "it has built a parallel world among the group of persons with disabilities and the rest, implicitly making a difference".

Human diversity is infinite and museum, within its posibilities, should aspire to embrace her, and then his real reason for being will have a meaning.

Georges Henri Rivière, precursor of modern museology wrote: "The success of a museum is not measured by the number of visitors it receives, but by the number of visitors who have been taught anything. And neither is measured by the number of objects on display, but by the number of objects that can be perceived by the visitor in a humanized environment. "

This should be enough to create new spaces and services (visits, exhibitions, workshops) and rethink existing accessible products for all people, and the best way to achieve this is by analyzing their needs with them, with the groups involved (people with disabilities, seniors, families, groups at risk of social exclusion) from participatory processes of co-creation.

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